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Appendix Three: Information Required when Raising a Safeguarding Concern

The following is a suggested guide for information required when raising a concern. Refer to safeguarding adult contact points detailed in appendix 6.

Where possible, the Person Raising a Concern should include as much information under the following headings.

Details of the Person Raising a Concern:

  • Name, address and telephone number;
  • Relationship to the adult at risk;
  • Name of organisation, if the concern is being raised from a care setting;
  • Anonymous concerns raised will be accepted and acted on, however, the Person Raising a Concern should be encouraged to give contact details.

Details of the adult at risk:

  • Name(s), address and telephone number;
  • Date of birth, or age;
  • Details of any other members of the household including children;
  • Information about the primary care needs of the adult, that is, disability or illness;
  • Funding authority, if relevant;
  • Ethnic origin and religion;
  • Gender (including transgender and sexuality);
  • Communication needs of the adult at risk due to sensory or other impairments (including dementia), including any interpreter or communication requirements;
  • Whether the adult at risk knows the safeguarding concern is being raised;
  • Whether the adult at risk has consented to the safeguarding concern being raised and, if not, on what grounds the decision was made;
  • What is known of the person’s mental capacity;
  • The adult at risk’s views about the abuse or neglect, what they want done about it and what their desired outcomes are (if known);
  • Details of how to gain access to the person and who can be contacted if there are difficulties.

Information about the abuse or neglect:

  • How and when did the concern come to light?
  • When did the alleged abuse occur?
  • Where did the alleged abuse take place?
  • What are the details of the alleged abuse?
  • What impact is this having on the adult at risk?
  • What is the adult at risk saying about the abuse?
  • Are there details of any witnesses?
  • Is there any potential risk to anyone visiting the adult at risk to find out what is happening?
  • Is a child (under 18 years) at risk?

Details of the person (or organisation) alleged to be causing the harm (if known):

  • Name, age and gender;
  • What is their relationship to the adult at risk?
  • Are they the main carer of the adult at risk?
  • Are they living with the adult at risk?
  • Are they a member of staff, paid carer or volunteer?
  • What is their role?
  • Are they employed through a personal budget?
  • Which organisation are they employed by?
  • Are there other people at risk from the person causing the harm?

Any immediate actions that have been taken:

  • Were emergency services contacted? if so, which?
  • What action was taken?
  • What is the crime number if a report has been made to the police?
  • What details of any immediate plans have been put in place to safeguard the adult at risk from further harm?
  • Have children’s services been informed if a child (under 18 years) is at risk?

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