Worried about someone
or need help?


Appendix Three: Information Required when Raising a Safeguarding Concern

The following is a suggested guide for information required when raising a concern. Refer to safeguarding adult contact points detailed in appendix 6.

Where possible, the Person Raising a Concern should include as much information under the following headings.

Details of the Person Raising a Concern:

  • Name, address and telephone number;
  • Relationship to the adult at risk;
  • Name of organisation, if the concern is being raised from a care setting;
  • Anonymous concerns raised will be accepted and acted on, however, the Person Raising a Concern should be encouraged to give contact details.

Details of the adult at risk:

  • Name(s), address and telephone number;
  • Date of birth, or age;
  • Details of any other members of the household including children;
  • Information about the primary care needs of the adult, that is, disability or illness;
  • Funding authority, if relevant;
  • Ethnic origin and religion;
  • Gender (including transgender and sexuality);
  • Communication needs of the adult at risk due to sensory or other impairments (including dementia), including any interpreter or communication requirements;
  • Whether the adult at risk knows the safeguarding concern is being raised;
  • Whether the adult at risk has consented to the safeguarding concern being raised and, if not, on what grounds the decision was made;
  • What is known of the person’s mental capacity;
  • The adult at risk’s views about the abuse or neglect, what they want done about it and what their desired outcomes are (if known);
  • Details of how to gain access to the person and who can be contacted if there are difficulties.

Information about the abuse or neglect:

  • How and when did the concern come to light?
  • When did the alleged abuse occur?
  • Where did the alleged abuse take place?
  • What are the details of the alleged abuse?
  • What impact is this having on the adult at risk?
  • What is the adult at risk saying about the abuse?
  • Are there details of any witnesses?
  • Is there any potential risk to anyone visiting the adult at risk to find out what is happening?
  • Is a child (under 18 years) at risk?

Details of the person (or organisation) alleged to be causing the harm (if known):

  • Name, age and gender;
  • What is their relationship to the adult at risk?
  • Are they the main carer of the adult at risk?
  • Are they living with the adult at risk?
  • Are they a member of staff, paid carer or volunteer?
  • What is their role?
  • Are they employed through a personal budget?
  • Which organisation are they employed by?
  • Are there other people at risk from the person causing the harm?

Any immediate actions that have been taken:

  • Were emergency services contacted? if so, which?
  • What action was taken?
  • What is the crime number if a report has been made to the police?
  • What details of any immediate plans have been put in place to safeguard the adult at risk from further harm?
  • Have children’s services been informed if a child (under 18 years) is at risk?

Access our training

Our latest news

10 Aug 2022

Friends Against Scams – Accessible Training

Friends Against Scams – Accessible Training Friends Against Scams have worked in partnership with East Sussex County Council and East...

Read More
04 Aug 2022

City of York and North Yorkshire Domestic Abuse Training

City of York & North Yorkshire Domestic Abuse TrainingSafe lives, free from abuse & violence Our training has been developed...

Read More
MoreView all our news