Dr Paul Lelliott, Deputy Chief Inspector of Hospitals (lead for mental health) at the Care Quality Commission, has given CQC’s response to Panorama’s undercover investigation inside a hospital for vulnerable people
A recent edition of BBC’s Panorama captured evidence of shocking abuse taking place at a service for people with a learning disability and/or autism.
Dr Lelliott said
“As soon as the BBC told us that they had evidence of abuse we alerted the police and they are now investigating. We will urgently explore ways in which we can better assess the experience of care of people who may have impaired capacity, or even be fearful to talk about how they are being treated because of the way that staff have behaved towards them. We must do all we can to lift this cloak of secrecy. We will also be reviewing what we could have done differently or better that would have meant we were able to identify and stop this abuse more quickly.”