Worried about someone
or need help?

Contacts

Accessible Information Standard

North Yorkshire County Council are working in partnership with Healthwatch York and Healthwatch North Yorkshire, to ensure more people are getting health and care information they need in a format they can access.

Accessible information means that everyone should get information and communication from key organisations that they can understand. Organisations that should provide accessible information include health bodies like GPs, dentists, hospitals, clinics and care providers like councils and care homes. It is good practice for other organisations like council departments, colleges and workplaces to provide information in a format people can understand.

We want to hear about people’s good and bad experiences and we are inviting people to complete our survey which comes in in a range of formats.

If you are a part of, or support a group who would like to talk to us about their experiences, please let us know, similarly please feel free to share with organisations or individuals you know may be interested. If there is anything else we can do to support you to circulate the survey or any questions you have, please don’t hesitate to get in touch.

The dates for completion dates online are 22nd March and for paper versions 22nd April 2022.

There is going to be a survey for providers due shortly and details will be shared on the NYSAB website.

Survey (Word version)

Survey (Easy Read)

Survey (Large Print)

Access our training

Our latest news

CQC logo
16 Apr 2025

CQC Assurance framework for local authorities – Ensuring Safety

The Care Quality Commission (CQC) will use a new framework to assess how well local authorities are performing against their...

Read More
SAR policy thumbnail
31 Mar 2025

UPDATED – Safeguarding adult review policy

Safeguarding adult review policy The existing NYSAB safeguarding adult review policy has been reviewed and updated to ensure it is...

Read More
MoreView all our news